Shipping and Delivery

Shipping Policy | Bulkysanta

At Bulkysanta, we strive to make your shopping experience as smooth and reliable as possible. Every order is handled with care, ensuring that your handcrafted treasures reach you safely and on time.

1. Dispatch Policy

We understand that timely dispatch is important to our customers.

1.1 Order Processing & Dispatch Time

  • All confirmed orders are typically dispatched within 2 working days after being placed and accepted by us.
  • Dispatch timelines may vary based on:
    • Product availability
    • Order volume
    • Festivals, holidays, or unforeseen logistical circumstances
  • Customers will receive a shipping confirmation update via email once their order has been dispatched.

2. Delivery Policy

We work with trusted courier and logistics partners to ensure prompt delivery across India and select international destinations.

2.1 Estimated Delivery Time

  • Domestic Orders: Usually delivered within 4–7 business days after dispatch.
  • International Orders: Delivery time depends on the destination country, local customs, and courier service availability.

Please note that delivery timelines are indicative and not guaranteed, as delays may occur due to factors beyond our control (such as weather, strikes, or courier delays).

3. Delivery Charges

3.1 Shipping Fee Calculation

Shipping charges are determined by:

  • Delivery location
  • Product weight and dimensions
  • Current promotions or offers

Eligible products or orders may qualify for free shipping, as clearly mentioned on the product page or during checkout.

4. Delivery Coverage

4.1 Delivery Areas

  • We deliver to most locations across India and select international destinations.
  • Some remote, restricted, or unserviceable areas may not be covered by our courier partners.
  • If your address is not serviceable, our team will contact you promptly to explore alternative options.

5. Order Receipt & Responsibility

Each order is securely packaged and insured during transit to ensure safe delivery.

5.1 Proof of Delivery

  • The recipient must sign or acknowledge receipt upon delivery.
  • Once delivered and acknowledged, the responsibility for the product transfers to the recipient.
  • For gift orders or deliveries to someone other than the purchaser, the recipient’s acknowledgment will serve as proof of successful delivery.

6. International Shipping (If Applicable)

We also cater to customers outside India.

6.1 Customs & Duties

  • International orders may be subject to customs duties or taxes, which must be borne by the customer.
  • Delivery timelines may vary due to customs clearance and local courier processes.

7. Contact Us

For any questions regarding shipping, delivery, or order tracking, please reach out to our customer care team:

📞 +91 8882636969 (Mon–Sat, 10 AM – 5 PM)
📧 bulkysanta@gmail.com
🌐 www.bulkysanta.com

Our support team will respond to all shipping-related queries within 24 working hours.